"SUPPLY AND DEMAND" vs "HEARING AND LISTENING" 🐈 🐈

(circa. 21 Julie 2024)


Let's get through the basic definitions first:

  • Supply: Make (something needed or wanted) available to someone; provide. Stock or Amount of something supplied or available for use.
  • Demand: An insistent and peremptory request, made as of right. Ask authoritatively or brusquely (blunt or rude).
  • Hear: Perceive with the ear the sound made by (someone or something). Be told or informed of.
  • Listen: Give one's attention to a sound. An act of listening to something.

 

Problem Statement:

What is the Relationship between Supply and Demand on one side of the Spectrum versus Hearing and Listening on the other side and why?

 

Supply and Demand are mostly used in Economics and are two Major Components driving Economies, from Local, Regional to International Economics.

Hear and Listen are two Major Components used by People when Communicating. One can argue that where "Hearing" is an Involuntary action, "Listening" is more Voluntary.

 

SUPPLY AND DEMAND

 

These are not Modern Concepts at all, in fact, they were first popularized by a man called Adam Smith in - wait for it - 1776! If the year sounds somewhat familiar, it should. It was the same year that the U.S. declared Independence. The Law of Supply and Demand, in laymen's terms, is: "If the supply of a good or service outstrips the demand for it, prices will fall. If demand exceeds supply, prices will rise". To understand it a bit better, look at the following graph and keep it in the back of your mind:

The Optimal Balance is where Supply and Demand intersects and it's called "Equilibrium", as seen in the Graph. Let me start with something small to start making my argument.

 

Companies produce Goods and/or Services to sell on a Free Market. Let's use an example of you that want to start your Own Coffee Shop, but there are already a lot of Coffee Shops. Being a bit savvy, you do some Market Research on Coffee Shops to determine what people are prepared to pay for a cup of coffee and given certain expenses you HAVE to cover, how many cups of coffee do you need to sell? You decide to immediately start with Starbucks and their range of Products and find out that the Average Price for a cup of Starbucks Coffee is R35 (keep it simple), Cappuccinos sells at about R30 and House of Coffees sells at about R28 on average. The problem is, these are all Franchises, what you pay in one shop is what you'll pay in another shop. So you start researching local Coffee Shops and Restaurants and find out that on Average, the price for a cup of coffee is about R25.
 
So you quickly draw up a spreadsheet with possible expenses and start playing around with the numbers to calculate what you can sell a cup of coffee for. You the realize that you can actually sell a cup of coffee for R16 on average, by selling 2 000 cups per month - then you BREAK EVEN (Equilibrium). Then you pause for a moment and wonder: Why would someone pay R35 for a cup of Starbucks Coffee when it probably Costs them R12 to MAKE a cup of coffee? Then you remember this, you don't want to just break even, you want to MAKE A PROFIT too and so does the other "Brand name" coffee shops. By just selling a cup of coffee for less than Starbucks does, will not guarantee more people buying coffee from you, neither a Profit. And here I have arrived at my FIRST ASSUMPTION for my argument: If people were NOT GREEDY and everything and everyone in the World were equal, Profit would not exist. Unfortunately, if Profit didn't exist there wouldn't have been an Economy either. 
 
Just keep in mind that all these Brand Name Coffee Shops had to start somewhere to get to where they are now and have people willing to pay R35 for a cup of coffee. So you decide to "bite the bullet" and sell a cup of coffee for R18 per cup, which won't make you a lot of profit, but it sounds safe and it means that you then need to sell at least 1 500 cups per month. A few months later you open your coffee shop and enter the Free Market competing with Starbucks, House of Coffees etc. and the local coffee shops and restaurants. Two things can happen:
  1. Even though your coffee is cheaper, you just can't seem to sell coffee and get your "foot in the door" and barely break even. There isn't a DEMAND for your coffee.
  1. You quickly become very popular and you sell a  lot more coffee than you thought you would. You have to increase the SUPPLY to satisfy the DEMAND for your coffee.
Both these scenario's are guided by Supply and Demand. To use just one of many examples, if your coffee DOESN'T sell, then you have to create a DEMAND for your coffee by either dropping your price or adding Value to your product - MAKE people WANT to buy your coffee. When you sell more coffee than you thought you would, you realize that you can make more profit by increasing the price of a cup of coffee, which is risky, and hope for the best. NO, NO, NO!!! Look at the Graph again. To increase your Profit you need to INCREASE your SUPPLY of coffee then you can sell at a higher price - MORE cups of coffee at a higher price will ensure Profits BUT ONLY if there is a DEMAND for your coffee.
 
Let's take it a step further. When Apple entered the market, they were in direct competition with Microsoft as an alternative. They needed to create a DEMAND for their Computers, so they focused on making Computers smaller with a Graphical User Interface. The Company boomed and became a "Listed Company" trading Shares, but during the 1990's it started to under-perform and by the mid-90's they almost went under. After making some changes and introducing new products to the market that had NO competition (like the iPod, iPhone, iPad and more) they created a Demand for their products, which meant people were willing to pay more for an Apple product and thereby increasing profits. Since they were a listed company and people are greedy, people wanted to share in these profits, meaning they paid higher dividends to their Shareholders and when a company pays out higher dividends, people want to buy shares. It's a Circle going round-and-round all guided by the Law of Supply and Demand. First the Company SUPPLIED products at a price that Consumers would be willing to pay, leading to an increase in the DEMAND and realizing this increase the Company started Increasing the Supply at a higher price, making more profit, being able to pay higher dividends, making the company more desireable to buy shares in and since there is only a limited number of shares available, the demand for shares increased, pushing up the price per share, increasing the Value of the company, making their products more desireable to the market and people were willing to pay more for their products. And so it goes...
 
Then there is GOLD as an example. It can be any COMMODITY that trades on the International Market, like OIL too. I picked Gold for a reason, because before the 1929 Stock Market Crash, Gold was the International Boolean, not the Dollar. Countries Traded with each other and paid each other with Gold. After both World Wars this practice basically came to an end and these days almost everything that's traded Internationally, trades in U.S. Dollars. Countries do however BUY Gold and keep it as a Reserve as an indicator that they can back up Foreign Debt, but it also indicates (to a certain level) the wealth of a Country. Gold however is a double-edged sword since it's traded in U.S. Dollars making it Volatile. If (in a perfect world) Gold traded at a constant value, ONLY the value of the U.S. Dollar would increase its Value or decrease it. Since there is a Global Economy, it means there is a Global Supply and Demand "Process". ANY Country can only MAKE a Certain Amount of its OWN Currency and this includes the U.S. Since Countries buy things like Gold and Oil at International Prices, in U.S. Dollars, it means that if something like the price of Gold Increases, Countries will need more U.S. Dollars to buy Gold, increasing the Demand for Dollars thereby Increasing the Value of the Dollar. If a Country like South Africa produces a lot of Gold and the Gold price Increases, S.A. needs to Produce More Gold to get more Dollars, but if the Gold price is relatively constant and the Dollar's Value Increases or Decreases, it affects the Value of Gold held in Reserves Globally. To guard against this fluctuation, Countries are also BUYING U.S. Dollars and keep that in reserve to be able to pay for things like Oil, from those reserves, when the Oil price rises and the Dollar becomes more Valuable/Expensive, thereby protecting their own Economies to a certain extent. But having a lot of Gold and Dollar reserves, doesn't make a Country wealthier necessarily, but that's another topic on its own.
 
So what happened in 1929 and why? To put it simple, the U.S. Stock Market crashed because of an Economic Bubble (which was only later defined). An Economic Bubble occurs when Consumers start paying more and more for goods than what they are worth. There were a few crashes since 1929 which led to certain "Rules and Laws" for trading Internationally and on Local Stock Markets to protect a Country from a Global Crash. Countries have to Constantly ensure that their own Economy is in balance to the Global Economy and this is based in turn on a Country's GDP or How much they can Produce and sell on the International Market. South Africa's GDP is low even with a High Gold price, because S.A. relies on more IMPORTS than what it EXPORTS, creating a DEFICIT. South Africa also has a lot of International Government Debt that is getting more Expensive because the Dollars gets more Valuable, Gold is stagnant and the GDP is low and sometimes even negative, leading to Recessions. Why does S.A. import so much? To satisfy the local demand for international goods. The ONLY way a Country like South Africa can impact this demand is to make it more expensive for local consumers to buy International products by putting levies and tariffs on certain products. People also buy "things" by borrowing money from Banks and paying back the loans at a certain Interest Rate. Banks borrow money from the Reserve Bank to satisfy the demand from consumers for loans. The more money people have, the more they spend, which sounds good. It's not! If it is cheap to borrow money, people are willing to pay more for products (according to The Graph) and this can cause an Economic Bubble! To stop people from doing this, Governments have a REPO rate that they can control, making it more expensive for people to borrow money, thereby decreasing the spending power of consumers, preventing an Economic Bubble.
 
The there is INFLATION and DEFLATION and why INFLATION is good. We all know (or think we know) what Inflation is, basically it's the rate at which products' prices increase over time. Products become more expensive because there's an Increase in the Demand for a product but consumers have limited resources - money. Deflation is when prices of products DECREASE, which sounds good. The price decreases because the demand decreases or the supply increases but consumers still have limited resources. When Deflation happens and prices start going down, people will STOP spending because they are expecting prices to decrease even further. To get people to spend money, Supply increases, Companies are willing to produce more and sell their products cheaper because they need to make Profits. When a Country has Deflation for very long periods, like Japan has had, it can affect their Economy very Negatively. Japan is currently facing one of its worst Economic Crisis's because of Deflation. So just as High Inflation is bad for the Economy, long periods of Deflation is just as bad. And underneath all of this is the LAW OF SUPPLY AND DEMAND!
 
For a few years now, I've had this "thing" about people just Hearing and not Listening. How often have you heard someone say "I hear you" and not just as part of a conversation, but when someone else is telling them something that's actually worth Listening too? How often have you phoned a Call Centre and felt like you had to explain yourself over and over to the Agent? I've had a very recent experience I want to share.
 
I had to eventually focus on the Problem Statement and not everything else that's going wrong in my life and the rest of the World, because trust me - I CAN go on. Have you ever heard the expression "I'm only HUMAN"? There's actually a Song and it's a bad excuse for not Listening to each other (Google the Lyrics). The really sad thing about Humans is that our Scientific Name is Homo Sapiens Sapiens. Sapiens means "resembling modern humans" and by using it twice in our Scientific Name means we have elevated our species to being more evolved than other Human species before us, with more empathy and higher intellectual abilities. This might be true and I'm sure the Name was given with only good intentions. The fact is however, because we have more empathy and are more intellectual, we also have the ability to inflict harm and cause more pain to other Humans, like us.


HEARING AND LISTENING

 

I've been having Internet Connection problems for MONTHS. When it started, I was promised that my problem will be escalated and sorted out immediately. Three months later, the problem got worse and no matter how many times it was "escalated", the Company didn't keep one promise. They would send out a Technician to come and investigate, which just didn't happen. Eventually, after three months, a Technician arrived and as Murphy's Law would have it, I had no connection issues when he tested. The frustrating part of the experience was, when the Technician arrived and I started to explain, I kept on telling him to just drop everything and LISTEN. Instead he kept on fiddling and responding with "I hear what you're saying", but I LISTENED to him and everything he told me I did wrong or was not suppose to do. He left but gave me his Mobile number and told me to phone him when my Internet doesn't want to reconnect and that he'll come back as soon as possible. A few hours after he left my Internet disconnected and couldn't connect. I phoned the Technician, no answer. I sent messages, no response. At around 10 p.m. that evening I decided to take matters into my own hands and did everything he said I SHOULDN'T do, because what can be worse than not having Internet connection? After doing everything I wasn't suppose to do, my Internet connected and stayed connected. I gave it a few days and informed the Company that my connection problem has been sorted out by MYSELF and I insisted on a refund. I complained about the Technician and was promised that I would get a call from a Supervisor - I'm still waiting for that call.

 

This might seem insignificant, but let your mind wonder for a moment and think about everything going on in the World today. Wars, Armed Conflicts, Economic Crisis's and more. NOW, put down EVERYTHING ELSE you've been fiddling with since you started reading and REALLY think about the Global State and how you can pull a thin virtual string back to your own life and circumstances. This is where I now make SECOND ASSUMPTION for my argument: If people would only take a few moments when someone else is trying to tell them something, and they LISTEN, they would be able to actually make a difference! People forgot how to Listen to each other, BUT people have also forgotten how to TALK to each other. Listening takes effort! It's not just about the words coming from someone else, it's about HOW the other person sounds, their body language and what the message is hat you're getting. When you ask someone "How are you?", do you actually mean it? Do you want an honest answer? Do you really care or were you just being polite? 

 

Someone once said: "When you ASK - LISTEN"

 

I honestly think that people have stopped Listening. They stopped Listening to each other, they stopped Listening to what's going on around them and they stopped Listening to what's going on in the World. WAKE UP PEOPLE!!! According to the Doomsday Clock it is 90 SECONDS before Midnight, the CLOSEST it's EVER been set since its inception. If this doesn't make you wonder at least, then stop reading.

 

THE RELATIONSHIP

 

"The world is very different now. For man holds in his mortal hands the power to abolish all forms of human poverty and all forms of human life." These words were spoken in 1963 by John F. Kennedy, but I think they are more apt today than ever before - WHY?

 

It comes down to Supply and Demand. The Law might have been applicable to Economics in 1776, but it can be stretched to cover almost everything in the World and your life. People have limited resources, other than money, like TIME, Energy, Love... Every now and again we are reminded that we need each other, like the Tsunami of Boxing Day 2004. Covid. Chernobyl. Why does it take a Global Catastrophe to remind us that we are People and can not navigate life without other People? Percentage wise, the number of People in need, poverty or involved in armed conflicts have not increased - Percentage wise. The Human Species however is thriving, with NOW a Global Population of 8.1 Billion People and predictions putting the count at 9.7 Billion by 2050 - that's just 26 years from now. By the end of TODAY the Human Population would've increased by an extra 200,000 People (that's Births LESS Deaths).

 

It is not far fetched to argue that due to our evolution as a species and the power we hold in our hands, the Demand to be Listened to has increased even though there hasn't been a change Percentage wise. We have created the means to let the World know about our lives by using Social Media for instance. If Facebook was a Country, it would've been the Third Most Populated Country in the World! We post photos of ourselves on the World Wide Web, but complain about things like "Invasion of Privacy". Governments changed Laws to "Protect the Rights" of People. The People want to be Heard, but they don't want to Listen. I'm probably preaching to the choir. There's a quote from a famous movie that sums up exactly what I feel about People right now:

 

"I feel I'm standing In the Middle of a Crowded Room, screaming at the Top of My Lungs, and No one even Looks Up" - Titanic 1997. 

 

Then I realized that there is no point in just Screaming at the Top of my Lungs, I have to Scream something more specific that would make People Listen, I just don't know what. There is no equilibrium because the Demand has Increased so rapidly that the Supply will never catch up. It "Costs" too much for People to Listen to each other, so there is an "Inflation" that is completely out of control and it would take a MAJOR EVENT to force us to Listen to each other. That scares me and rattles me to the bone, because what can be worse than a Tsunami or Covid? With all our abilities, People are ill prepared for a Major Event, which is going to happen, it's just a question of When, the What is insignificant. I just can't help feeling that People are going to wake up one day and realize that "something" happened and because we are ONLY HUMAN we will waste our resources on shifting the Blame from one entity to another. 

 

I can't remember which Politician answered a question about why People Vote for Government, but the answer was more or less that People Vote to Elect People to make decisions they are too afraid to make themselves, only to be able to have someone to blame when everything (pardon) "Goes to Hell". It is so much easier to complain or blame than to actually Listen to the Problem and be part of the Solution. 

 

WE WILL ONLY BE JUDGED BY HISTORY AFTER ALL! 

  



FIN








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